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For more details on how to upload your interview notes, please see our Feedback Data documentation.
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Convogo supports several different interview note formats, but the format that works best is one Microsoft Word document (.docx) per interview. You can upload all of your interviews at once by selecting them or dragging and dropping all of them into the upload area.
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If you include the interviewee’s name and their relationship to the client (e.g. peer, direct report, etc.) in the interview notes, Convogo will automatically tag the interview with them.
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The more details are in your notes, the better Convogo’s theme and quote-finding works. Remember, our AI only has access to what’s in your notes! Try to include any additional relevant context that you would use in your own report preparation process.
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Convogo supports uploading audio and video files. Our system will transcribe the conversations and turn them into text notes that the can be processed by our AI.
Supported formats:
Video: .m4v, .mov, .mp4
Audio: .m4a, .mp3, .wav
If you type your notes in a program other than Word (for example, OneNote, Google Drive, etc.), or you want to type your notes directly into Convogo, you can do so by clicking “Take notes” on the input page. Notes typed or pasted into Convogo will be auto-saved.
Convogo supports uploading scans or pictures of handwritten notes. Simply upload images of your handwritten notes.
Since a single interview will often have multiple pages of handwritten notes (ie, multiple image files), handwritten notes must be uploaded one interview at a time.
For handwritten notes, we only support image formats such as .jpg, .png, and .heic. We do NOT support PDF upload for handwritten notes.